JB.COM Privacy Policy: Data Use, Cookies and Player Information Protection
Key Takeaways
- JB.COM collects personal data for account registration, identity verification, gaming activity, payments, regulatory compliance and opted-in marketing;
- Data categories include Personal Data, Usage Data, device and browser information – all tied to account operation, security and analytics;
- Cookies are split into JB-set and third-party cookies; users can adjust preferences through browser settings;
- JB.COM does not sell or rent personal data; limited sharing with trusted providers occurs for platform operation or legal obligations;
- Users can request access, correction or deletion of personal data through support; deletion may be declined where a legal retention obligation exists.
JB.COM Player Consent and Privacy Scope
Using JB.COM involves consent to the collection and processing of personal data for defined purposes. The Privacy & Cookie Policy introduction lists the main processing goals:
- Account registration – creating and maintaining the user profile;
- Identity verification – KYC checks required before withdrawals or at deposit thresholds;
- Gaming participation – processing data related to bets, game history and session activity;
- Regulatory compliance – meeting obligations under the Curacao Gaming Authority license OGL/2024/1519/0809;
- Payments – processing deposits, withdrawals and transaction records;
- Marketing communications – sent only where the user has explicitly opted in; consent can be withdrawn at any time.
Withdrawing marketing consent does not affect account access or other platform functions.
How JB Casino Groups Personal, Usage and Account-Related Data
JB.COM organizes collected data into two main categories, as described in the Types of Data Collected section. Personal Data includes information provided directly by the user, such as an email address, first name and last name. Usage Data is collected automatically during platform interaction and may include the IP address, browser type and version, pages visited, visit date and time, time spent on pages, unique device identifiers and diagnostic data.
On mobile devices, additional technical information may be collected, including device type, unique device ID, operating system version and mobile browser type. Slot gameplay on JB.COM and other platform activity fall under the same data framework. Each data category has a specific purpose: Personal Data supports account management and KYC checks, while Usage Data supports security monitoring, analytics and correct service operation. Players who need mobile access to these account and service features can use Download JB.COM to install or open the platform through a suitable device format.
JB.COM Cookies and Third-Party Service Cookies
JB.COM uses cookies for four purposes: keeping users signed in, tailoring information to individual preferences, collecting usage data for analytics and personalizing on-site content. The platform divides cookies into two groups:
- Cookies set by JB – session management, login persistence and preference storage;
- Cookies set by third parties – analytics and support tools including Google Analytics, Zendesk and Cloudflare.
Cookies on JB.COM do not store personally identifiable information. Users can manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect login persistence or content personalization but does not block access to the platform.
JB Casino Data Sharing, Storage and Privacy Rights
JB.COM does not sell or rent personal data to third parties. Limited data sharing with trusted service providers may occur in two scenarios: to support platform operations (payment processing, identity verification, infrastructure) and to meet legal or regulatory obligations.
Users hold the following rights regarding their personal data:
- Access – request a copy of personal data held by JB.COM;
- Correction – request changes to inaccurate or outdated data;
- Deletion – request removal of personal data when JB.COM no longer has a legal reason to store it.
Deletion requests are submitted through [email protected] or [email protected]. Requests may not be fulfilled if JB.COM has a legal obligation to retain the data – for example, under AML/CFT compliance requirements. Data retention periods for compliance-linked records follow applicable regulatory requirements.
FAQ
Does JB.COM share my data with advertisers?
No. JB.COM does not sell or rent personal data to advertisers or unrelated third parties. Marketing communications from JB.COM are sent only where the user has opted in during registration or account settings. Consent can be withdrawn at any time without affecting account access.
How can I request deletion of my personal data?
Data deletion requests are sent to [email protected] or through the support channel at [email protected]. JB.COM will process the request unless a legal obligation requires the data to be retained – such as AML/CFT compliance records or transaction history required under the Curacao Gaming Authority license. The outcome and timeline are communicated by the support team after review.
What data does JB.COM collect from mobile users?
Mobile users are subject to the same Privacy Policy as desktop users, with additional technical data collected automatically: mobile device type, unique device ID, operating system version and mobile browser type. This applies to both the Android APK app and the iOS adaptive web version accessed through Safari or Chrome.
Can I use JB.COM without accepting cookies?
Cookie preferences can be managed through browser settings. Cookies on JB.COM do not store personally identifiable information, and adjusting cookie settings does not block access to the platform. However, disabling session cookies may affect login persistence and require signing in more frequently.
Where can I find the full Privacy Policy?
The complete Privacy & Cookie Policy is available at JB.com/help/privacy. It covers all data processing purposes, cookie types, user rights, data sharing rules and retention logic in full detail. For specific questions or data requests, users can contact [email protected] directly.
